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Building Relationships That Go Beyond Insurance & Home Warranty

What our partnership means for you

As Highlands’ exclusive insurance and home warranty partner, the Hello Covered team provides your clients with personalized coverage options that are customized to fit their needs. Our goal is to further elevate the attention to detail and service that Highlands is known for by ensuring that your customers’ experience, service, and support exceed their expectations.

By working with us, we’re able to do the following for your clients:

Make the process simple, convenient, and easy — minimizing time and hassle
Recommend the right type and level of property coverage, from the leading insurance carriers and at competitive rates
Automatically integrate insurance selections with Highlands for an end-to-end view of their monthly mortgage, taxes, and insurance payments so there are no surprises
Explore mortgage protection insurance options that protect their family from financial disaster due to illness, disability, or even death
Customizable home warranty packages to fit each client’s unique home and lifestyle including features like day-zero coverage and unlimited HVAC coverage

A trusted provider of insurance & home warranty plans

We’re all about helping your clients get coverage for the things that matter most so when a hiccup or disaster occurs, they can rest easy knowing they were covered as soon as they said “HELLO.” And, just like the team at Highlands, we aim to provide the highest level of service and support to ensure that you’re able to close quickly with no surprises.

What happens next

Introducing Hello Covered

We receive your client’s information and send them an email introducing ourselves and letting them know we’ll be reaching out to help them find the right plan.

Our team begins searching for their perfect coverage

A Hello Covered team member will begin searching for the insurance and home warranty plan(s) that will be the best fit for your client, at the perfect price.

Discuss coverage that goes further

We’ll call your client to follow up on our introductory email and explore the coverage options that provide them with the support and security they need to protect their home and life.

Set it & forget it

Once they’ve chosen their plan, your client can relax knowing they have a plan personalized for them.

They only need to call us when in need

When something happens and they need support, we’ll be ready to lend a hand!

Our team is extremely excited to have the opportunity to work in partnership with the Highlands Residential Mortgage and are already working hard to ensure that we’re ready to support you, and your clients, every step of the way.

If you’d like to connect with one of our team members and learn more about our partnership, the coverage we offer, or just say a friendly “HELLO,” call us today at (469) 223-1175!

Carriers we work with

*Discounts are divided equally over a one year period for monthly and quarterly plans. $75 discount only applies to bundle plans, $50 discount applies to all other plans except for The Ultimate Electronics Protection.

Home Warranty coverage, in all states EXCEPT CA, VA, FL, IA, WA and TX, is provided and administered by AIG WarrantyGuard, Inc., 500 West Madison, Suite 3000, Chicago, IL 60606-6613. Exclusions and limitations apply. See Terms and Conditions for details on coverage and exclusions. OR License #208059. For water line, sewer line or well pump coverage please see these Terms and Conditions.

For CA Residents: coverage is provided and administered by AMT Home Protection Company, 2200 Highway 121, Suite 100, Bedford, TX 76021 (CA Company ID No. 5875-0). For FL, IA, TX, VA and WA Residents: coverage is provided and administered by TMI Solutions, LLC, 360 Market Place, Roswell, GA 30075 (FL Company ID No. 07807, Lic. No. 16-270501457; IA Company ID No. 130327; TX Lic. No. 171; VA Company ID No. SC018; WA Cert. of Reg. No. 500670). See the TMI/AMT Program Terms and Conditions for additional information.

Ultimate Electronics Protection Plan is provided and administered by Asurion Service Plans, Inc., whose address is P.O. Box 061078, Chicago, IL 60606-1078, telephone 1-866-856-3882, in all states and the District of Columbia except Florida. In Florida, the company obligated under this Plan is Asurion Service Plans of Florida, Inc., P.O. Box 061078, Chicago, IL 60606-1078, telephone 1-866-856-3882. Exclusions and limitations apply. See Ultimate Electronics Protection Plan Terms and Conditions for details on coverage and exclusions.